Shipping policy

【Our primary goal at hiblecarbon.com is to get your merchandise to you as safely, securely and quickly as possible】

Listed below is some basic information about our shipping policies:
  1. Usually we need 24-48 hours to ship orders. If you need an item by a particular date, please include a note in your order comments and we will do our level best to meet your needs.
  2. In normal circumstances, orders ship within 24-48 hours, though some items may take longer, especially during peak times like Memorial Day, Flag Day, July 4th, Veteran's Day and Christmas.Your shipping selection does not impact how quickly your order leaves our warehouse, but instead, the actual time your order is likely to be transit.
  3. We offer expedited shipping which is generally a 5-7 business day transit time after processing.
  4. We generally use FedEx, UPS or USPS to ship the orders. Our goal is the fastest, safest and most efficient delivery of your items. We never add handling fees to your shipping costs and are passing on exactly what the carrier charges us to ship your package to you, which varies based on what you buy and where you live.
  5. We can't be responsible for shipping delays once your package has left our warehouse. But we will do our best to push the carrier to offer faster delivery.
  6. If you are interested in purchasing a large flagpole from us, please email us for an estimated shipping charge. Let us know the following: which model flagpole you'd like; zip code of destination; and whether the delivery address is a residential or commercial location. We'll give you a quote right away and process your order promptly.